With 31 locations in central and southern Alberta, $2.7 billion in assets, a membership of 110,000 and over 625 employees, Community Savings is a progressive leader in the Canadian credit union system as the 2nd largest credit union in Alberta and 6th largest in Canada. As a result of our continuing growth, and recent merger announcement, outstanding career opportunities are now available as we strive to maintain or increase the level of service that our members expect and deserve.

Located in Red Deer, our Contact Centre Agents provide current and potential members with a variety of services relating to the promotion and sale of Community Savings' deposit products, investment and lending services with courtesy and accuracy.

Responsibilities include responding to member inquiries, analyzing needs and assisting members to utilize the product or service which best meets those needs. Agents work directly with both members and branch staff to ensure a smooth and seamless communication process, while maintaining excellent member service.

Qualified candidates will possess previous customer service experience, coupled with a working knowledge of the Microsoft Suite of products including Outlook. Above average telephone and keyboarding skills and exceptional communication skills are required. Previous call centre experience is an asset. Successful candidates will have the flexibility to work varying shifts.

Community Savings offers a stimulating teamwork-based environment and a highly competitive compensation package, including a very attractive benefit package.

For more information on this position and Community Savings, please visit our website at: www.careers.communitysavings.ca

Community Savings
601, 4901-48 Street
Red Deer, AB T4N 6M4
Attention: Jill Bateman - HR Administrator
Fax: 403.347.1861
E-mail: hr@communitysavings.ca

We thank all applicants for their interest. Only those under consideration for the position will be contacted.